Shipping policy

We ship pan India through our delivery partners. We usually dispatch the orders within 24 to 36 hours and it takes 3-7 business days for our delivery partner to deliver. You will receive the tracking details via mail & WhatsApp once the order has been dispatched. 

For smooth deliveries, please ensure that you provide correct contact number (WhatsApp enabled number for order updates)  and pin code.

Our delivery partner tries thrice to deliver before returning to us.

If you are not available on the delivery date or want to change the delivery date, Feel free to contact us or ask our courier partner to reattempt on your desired date. We'll try to accommodate your request.

Please do not accept the package, if the packaging looks damaged or tampered at the time of delivery.

Delivery Charge

ISZA CLOTHING has a non-refundable flat shipping rate of INR 100 per order. All online orders carry a INR 100 shipping charge. The prices are all inclusive of taxes. ISZA CLOTHING partners with third party logistic service providers separate and distinct from ISZA CLOTHING, to effectuate Product(s) delivery to end users. Details of the Logistic Partner who will be processing the delivery of the order will be provided to the end user through Email & SMS along with the tracking number. The user will also be provided with an approximate date of delivery of the purchased Product(s) on the order confirmation page. The approximate date of delivery is merely an approximation based on the reputation of the third party Logistic Partner. ISZA CLOTHING shall not be liable for delay in delivery by third party Logistic Partners. ISZA CLOTHING may, in its sole discretion, effectuate delivery to customers on their own without engaging logistic partners.

Prior to making payments for the purchase of Product(s), the user will be prompted to provide a shipping address. While entering shipping address details, the user should ensure to provide correct, complete and accurate information along with landmarks if any to aid delivery. ISZA CLOTHING shall not, under any circumstance, be liable for any failure in delivery of the purchased Product(s) arising out of the user’s failure to provide correct, complete and/or accurate information.

COD/ Prepaid

While ISZA CLOTHING aims to provide its services through online orders and ensure the delivery of its Product(s) all across India, currently, ISZA CLOTHING has a select list of areas where delivery can be undertaken. At the time of placing an order for purchase of Product(s), customers are required to enter their pin-code details to verify if deliveries can be carried out in their area. If the area where the user wishes that the purchased Product(s) be delivered is not within delivery network recognized by the Logistics Partner(s) of ISZA CLOTHING, ISZA CLOTHING will not be able to process the order further.

 

 

If you would like to track your order, please click here to visit the tracking page.

 

To read more on returns/exchanges policy, please click here.